Frequently Asked Questions

Dyscovly is a digital hub and directory designed to help you discover, support, and connect with Caribbean-owned businesses, both in your local community and across the diaspora. You can find everything from restaurants and salons to lawyers and auto shops.

Yes! 100%. It is always free for customers to browse, search, write reviews, and use our platform to find great local businesses.

Our platform allows participating restaurants (on our "Pro" plans) to offer online ordering for pickup without charging them high commission fees. You browse their menu, place your order, and pay (either online or in-cash, depending on the restaurant's plan). The restaurant will give you a pickup time, and you just swing by to grab your food.

Yes. To ensure our reviews are authentic and to prevent spam, you must have a free customer account to write a review or rate a business.

Please let us know! On every business listing, you will find a "Report Listing" or "Flag" button. Our team will review all reports to keep our directory accurate and safe.

It's the fastest way to get things done on Dyscovly. Once you log in, click the floating icon and ask for what you want, like "Book me a haircut for Friday" or "Find a Haitian restaurant near me that has table booking."

The "Verified Badge" is a blue checkmark that shows a business has provided a complete profile on Dyscovly, including their address, phone, and hours. Businesses must fill out all required fields before they are eligible to purchase this $5 lifetime badge. It's a strong signal that the business is active and has provided full details.

It's easy! Just click the "List Your Business" button on our homepage. You'll create a Business Owner account (which is free) and be guided through the steps to build your free "Core Listing."

Yes. Our "Core Listing" is 100% free, forever. This includes your business name, address, phone number, hours, photo gallery, and the ability to receive and reply to reviews. We only make money when you choose to buy ads or subscription tools.

To protect our community, our team personally reviews every new business submission to make sure it's a legitimate business that fits our guidelines. This review process usually takes 24-48 hours. You'll get an email the moment your listing is approved and live.

A Boost ($10) is a short-term, 7-day promotion that puts your listing at the top of search results to capture active searchers. A Featured Spot ($25) is a 30-day placement on our homepage or category page to build long-term brand awareness.

"Verify Ownership" is a one-time process for business owners to claim an existing, unclaimed profile. This may involve uploading legal documents for our AI to review to prove you own the business. The "Verified Badge" is an optional, paid badge you can buy for your profile after it's been claimed AND all your information is complete.

You can purchase the $5 lifetime "Verified Badge" after you have fully completed your business profile. Go to your "Manage Listing" dashboard and fill in all the required fields (like owner name, business address, phone, and category). Once your profile is 100% complete, the "Buy Badge" button will automatically unlock.

Yes. We take $0 in commissions. On the $45 'Pro' plan, you keep 100% of your pickup sales. On the $75 'PRO+' plan, you keep 100% of your pickup AND in-house delivery sales. The only other fees are the standard processing fees from Stripe (e.g., 2.9% + 30¢) if you are on the PRO+ plan, which go directly to Stripe, not to us.

This feature is available on our 'Restaurant PRO+' plan. It gives you the tools to manage your own delivery fleet. You hire your own drivers, add them to your dashboard, and set their payout (e.g., per hour or % of fee). You set your own delivery fees and zones. When an order comes in, you can assign it to an available driver. We provide the software; you keep 100% of the control and profits.

No! Any business on our Free Core Listing can purchase a Boost or Featured Spot at any time from their dashboard.

It's your personal marketing co-pilot, available on our 'Pro' and 'PRO+' plans. Instead of staring at a blank page, our AI can write your entire business bio, create professional service descriptions, or even generate detailed menu items with nutritional estimates.

Yes. All our monthly subscriptions are month-to-month. You can cancel at any time from your Business Dashboard, and your subscription will remain active until the end of your current billing cycle.